|Terms and Conditions
Orders will be dispatched within 5 working days on confirmed receipt of payment. The candles are made to order and this can lead to delays during busy periods, if you have any concerns about your delivery date please tell us and we will do what we can to assist you. Should you be dissatisfied with any of our products please inform us by telephone or email, if a refund is required then the goods must be returned in good condition.
We cannot take responsibility for orders once they have been handed over to a carrier. Please ensure that the contact and delivery information is accurate. Errors may increase delivery time or even prevent delivery. No refunds will be given for orders not delivered if the contact and delivery information are inaccurate.
These terms and conditions do not affect your statutory rights. In the event of a conflict, your statutory rights will take precedence.